Last week I got an email from Ben Santos-Rogers from Funtown Splashtown USA in Maine, and he was telling me how his season was going so far. Despite some wet weather and a soft economy, he was pleased with the progress being made in arena of team member morale, development and recognition. He spent some dedicated time over the winter developing a number of new programs that he was now implementing. He was excited to see the hard work paying off.
I also heard from my friend Matt Eckert of Holiday World in Indiana, who said that his season is going better than expected. He attributes this to people staying closer to home this summer, rather than heading off to other distant (and expensive) locations.
So how is business for you this summer? I’d love to hear about how things are going… what’s working, what could be better, and what has surprised you so far about the summer of ’09?
Looking forward to hearing from you! (click here to send an email)