In addition to teaching people how to make really cool rubber stamping and paper crafting projects, my wife also sells the materials and supplies needed for such creations. The other day, after a class here at the house, a customer left a blank check for Linda.
Okay, it wasn’t entirely blank, it had Linda’s name on it and the date, and the customer had signed it, but she hadn’t filled in the amount. Apparently they were waiting on a price to complete the order, so her customer just left the check on the counter for Linda to fill in whenever she got the total.
It occurred to me that she had to have A LOT of trust in Linda to leave her with a blank check. Then I thought about this as a leader.
Who would write you a blank check?
Who would trust you so implicitly that they would trust you with some of their most valuable assets? In this case, we are talking about money, but your employees entrust you with their time, their ideas, and their effort. Do they do so willingly, or hesitantly?
As I write this, I am realizing that I have probably written an inordinate amount of posts about trust. Doing a quick search of just my posts, there are at least 10 that are tagged with trust. Do a Google search on the word trust, and you get about 243,000,000 results. Now, that includes entries for living trusts, etc., but you get the idea.
Trust is a big deal.
And it’s not just with your employees… it’s with your co-workers, your boss, your vendors, your spouse, your kids, your friends…. holy leadership, Batman! That’s a lot of people who need to trust you.
Let’s turn the tables – how many people in your circle (friends, employees, co-workers) would YOU write a blank check for? How many people do YOU trust implicitly?
Is that a short list of close friends, family, and some people you know through work? What is it about those relationships that you would put 100% trust in that person not to hurt you?
I think that’s what struck me about the blank check. Had Linda been a MUCH, MUCH different person, she could have taken that check (and the routing and account numbers) and done massive harm to the person who left it with her. But she didn’t. And there is a good chance her customer will trust her with a blank check again.
If you want to know what you need to do to get people to trust you that much, think about the people YOU trust. What have they done to earn your trust? What do they continue to do on a daily or weekly basis that shows you that you can be confident that no matter what you share or do, they will not hurt you?
Want people to trust you? Do what the people do that you trust. It’s a two way street.
Thanks for reading!
About the author: Matt knows that you need to trust that your seasonal supervisors have your back and will work diligently for the good of your employees and the company. The skill and commitment needed for that doesn’t appear overnight, but with some targeted training and development, you can certainly speed up the process.